Shipping Policy

JingLu Jewelry Shipping Policy

Thank you for choosing JingLu Jewelry. We are committed to providing you with a smooth and reliable shopping experience.

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Order Processing Time

Each piece of jewelry is carefully prepared and inspected before shipment.

Orders are usually processed and dispatched within 1–3 business days after payment confirmation.

Some handmade or customized items may require additional processing time. If additional time is needed, we will contact you.

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Shipping Time

We currently ship to customers in the United States.

Estimated transit time: approximately 7–12 business days after dispatch.

Please note that this is an estimated delivery timeframe. Your order may arrive earlier or later depending on the shipping carrier, customs processing, weather conditions, holidays, peak seasons, or other circumstances beyond our control.

Processing time and shipping time are calculated separately.

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Shipping Fee

We offer free standard shipping on all U.S. orders with no minimum purchase required.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow some time for tracking information to update after shipment.

You can use the tracking number provided to check the status of your package.

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Customs Duties and Taxes

Orders may be subject to customs duties, taxes, or import fees depending on local regulations.

Any charges imposed by customs or local authorities, if applicable, are outside JingLu Jewelry’s control.

JingLu Jewelry is not responsible for delays caused by customs processing.

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Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

JingLu Jewelry is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible.

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Lost or Delayed Packages

Delivery times are estimates and may occasionally be affected by shipping carriers, customs clearance, weather conditions, holidays, or other circumstances beyond our control.

If your package has not arrived within the estimated delivery timeframe, please contact us:

Email: info@jinglujewelry.com

We will do our best to assist you and help investigate the shipment.

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Contact Us

If you have any questions regarding shipping, please contact us:

Email: info@jinglujewelry.com