Shipping Policy

JingLu Jewelry Shipping Policy

Thank you for choosing JingLu Jewelry. We are committed to providing you with a smooth and reliable shopping experience.

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Order Processing Time

Each piece of jewelry is carefully prepared and inspected before shipment.

Orders are usually processed and shipped within 1–3 business days after payment confirmation.

Some handmade or customized items may require additional processing time. We will contact you if additional time is needed.

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Shipping Time

We currently offer international shipping.

For customers in the United States:

Estimated delivery time: 7–12 business days after shipment.

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, holidays, shipping carrier delays, or other circumstances beyond our control.

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Shipping Fee

We offer Free Shipping on orders over $69 USD.

For orders below $69 USD, shipping fees will be calculated and displayed at checkout.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow several days for tracking information to update after shipment.

You can use the tracking number provided to check the status of your package.

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Customs Duties and Taxes

JingLu Jewelry ships orders internationally.

For most orders, customers will not need to pay additional customs fees. However, customs policies vary by country and region.

In rare cases, additional customs duties, taxes, or import fees may be charged by local authorities. Any such charges are the responsibility of the customer.

JingLu Jewelry is not responsible for delays caused by customs processing.

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Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If incorrect or incomplete address information is provided, JingLu Jewelry is not responsible for delivery delays or failed deliveries caused by incorrect information.

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Lost or Delayed Packages

JingLu Jewelry is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

If your package has not arrived within the estimated delivery timeframe, please contact us:

Email: info@jinglujewelry.com

We will do our best to assist you.

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Contact Us

If you have any questions regarding shipping, please contact us:

Email: info@jinglujewelry.com